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Chapter1
ExecutiveSummary
ExecutiveSummary1-1
Chapter2
NorthAmericanAutomotiveAftermarket
NorthAmericanAutomotiveAftermarket2-1
AutomotiveAftermarket:Overview2-1
IndustryChallenges2-2
RisingMaterialandManufacturingCostsForcePriceIncreasesthroughout
theDistributionChannel2-3
AdaptationtoCheapForeignImports2-3
EfficientInventoryManagementPreventsUnnecessaryCosts2-4
BrandDevelopmentBecomesTopPriority2-5
MarketConsolidationThroughMergers，Acquisitions，andStrategicAlliances2-5
KeyMarketDriversandRestraints2-6
MarketDrivers2-6
IncreasedNumberofVehiclesontheRoadIncreasesUnitDemand2-6
LackofPublicTransportationUpkeepstheUsageofPersonalVehicles2-8
AggressiveDrivingStylesAidtheFastWearofParts2-8
RisingMaterialCostsDrivesPriceIncreases2-9
VehicleOwnersPerceivetheIndependentAftermarkettobeLessCostly
thantheOESChannelandPrefertoServiceTheirVehiclesintheIndependentAftermarket2-10
MarketRestraints2-10
ReplacementRatehasbeenStretchedduetoanIncreaseofPartLifespan2-11
OverallTightEconomicConditionshaveConsumersSeekingLowerCostProducts2-11
GrowthofPrivateBrandsandBigBoxStoresDepressingPricing2-11
PopularityofVehicleLeasingRestrainsUnitSales2-11
ForecastsandTrends2-12
RevenueForecasts2-12
NetProfitTrends2-13
RevenuesbyVehicleCategory2-15
RevenuesbyGeographicRegion2-17
Chapter3
StrategicAnalysisoftheNorthAmericanAutomotiveAftermarketDistribution
Channels
OverviewandDefinitions3-1
Overview3-1
CompetitiveStructure3-5
CollisionChannel3-5
MaintenanceChannels3-6
SalvageandRemanufacturingChannels3-8
CompetitiveAnalysis3-9
OEMsversusNon-genuinePartsManufacturers3-9
OESChannelversusIndependentAftermarket3-11
ImportProductsversusLocalManufacturedProducts3-12
DIYversusDIFM3-13
Trends3-14
CurrentDistributionTrends3-14
EstimatedRevenueDistributionThroughouttheChannels3-17
KeyBuyingFactorsbyDistributionChannel3-17
SWOTAnalysisoftheIndependentAftermarketChannels3-18
AutoPartsRetailers3-18
Strengths3-19
LowerPurchasingCostsDuetoLargerOrderSizes3-19
SmallInventoriesatEachStoreReduceCosts3-19
LowPricePerceptionAmongConsumers3-19
Weaknesses3-20
LessExperiencedEmployees3-20
HavingLowerSKUCountsThanaTypicalJobberLimits
theAmountofBusiness3-20
Oversaturation3-20
Opportunities3-20
CommercialSalestoInstallers3-20
IncreasedBuyingPower3-20
Threats3-21
ASlowdownInDIYPurchases3-21
PartsProliferation3-21
StrongerCompetition3-21
IndependentWDsandJobbers3-21
Strengths3-22
AftermarketExperience3-22
ProductCoverage3-22
Weaknesses3-22
LargeInventoriesandInefficiencies3-22
LackofResources3-22
Opportunities3-23
ProgramGroups3-23
ImprovedInventoryManagementSystems3-23
Threats3-23
IncreasingCompetitionfromProgramDistributors3-23
ShrinkingProfitMarginsAsVendorsPassOnCosts3-23
AutoPartsRetailers3-23
Two-StepDistribution3-23
PartsProliferation3-24
ProgramGroups3-24
Strengths3-25
BroadestandDeepestProductCoverage3-25
SuperiorDelivery3-25
ImprovingMarginManagement3-25
IncreasingUseofTechnology3-25
Weaknesses3-26
LargeInventoriesandInefficiencies3-26
LackofUnity3-26
Opportunities3-26
ImprovedInventoryManagementSystems3-26
WarehousesPurchasingTheirOwnJobberStores3-26
NewMarketingandMerchandisingProgramstoAttractDIYBusiness3-27
PrivateLabeling3-27
Threats3-27
AutoPartsRetailers3-27
Two-StepDistribution3-27
PartsProliferation3-27
OriginalEquipmentService(OES)3-28
OESChannel3-28
Strengths3-28
BroadestCoverageforaParticularMake3-28
HighestProductQualityPerception3-29
SuperiorToolsandTraining3-29
BetterGuaranteeService3-29
Weaknesses3-29
InferiorDeliverySchedules3-29
HighestProductPricesPerception3-29
Opportunities3-30
SecondLines3-30
MoreAggressivePricing3-30
FurtherDevelopmentofWholesalePrograms3-30
Stand-AloneRepairFacilities3-30
Threats3-30
GrowingAftermarketParticipationofOEMs3-30
GrowingCompetitionforServiceandPartsintheAftermarket3-31
KeyChannelParticipants3-31
WDandJobberChannel3-31
ProgramGroups3-32
Retailers3-32
Chapter4
Appendix
AcronymsandAbbreviations4-1
Equations4-2
CurrencyExchangeRates4-2
ConversionEquations4-10
Distance4-10
FuelConsumption4-10
LiquidMeasures4-11
Power4-11
Speed4-11
Temperature4-11
Torque4-11
Weight4-11
Volume4-12
CompoundAnnualGrowthRate4-12
Definition4-12
Equation4-12
Example4-12
Chapter5
DecisionSupportDatabase
DecisionSupportDatabase5-1
NumberofRepairShopsintheUnitedStates5-1
AverageAnnualDisposableIncomeperHousehold5-2
For the purpose of this study, the aftermarket is defined as products installed on a vehicle after the initial sale of the vehicle from the dealer. Aftermarket sales can be through a jobber, warehouse distributor, automotive retailer, mass merchandiser, or vehicle dealer (original equipment service). The aftermarket includes any product that the consumer pays for after the initial sale of the vehicle. It is very important to note that the aftermarket does not include warranty sales carried out by the vehicle manufacturer as warranty sales are initially paid for by the end-user at the time of vehicle purchase. It is also important to note that Wheels, Tires, and Chemicals are not included within the scope of the study to follow industry procedures. The distribution information on tires and wheels are available in Frost & Sullivan’s F759 North American Wheel Aftermarket and F760 North American Tires Aftermarket.
The North American automotive aftermarket is mature and distribution is becoming increasingly important. The aftermarket is facing intense pricing pressures, vendor consolidation, intense distributor consolidation, parts proliferation, increasingly powerful distributors, and a fundamental shift in the allocation of business to the two end-user groups. These two aftermarket end-user groups are the do-it-yourself (DIY) consumer and the do-it for- me (DIFM) consumer.
